The Big I Nebraska Insurance and Business Skills Basics Curriculum is an ideal learning experience for new staff or role changers within your organization. It will get you up and running with the basics fast! It is designed to provide an introduction to the insurance industry with topics including key insurance terms, core functions of insurance carriers, distribution channels, and foundational elements of the property/casualty insurance business while addressing Errors and Omissions reduction. The curriculum also covers General Business Skills such as professional communication methods, balancing priorities, and time management along with Customer Management Best Practices including how to anticipate client needs, build relationships, and manage conflict.
The courses in this bundle include:
- Introduction to Insurance
- Introduction to P&C
- Introduction to Distribution Channels
- Introduction to Risk Transfer and Policy Design
- Introduction to E&O
- Effective Communication
- Building Rapport
- Business Writing 101
- Personal Time Management
- Introduction to Relationship Management
- Building Trust and Managing Conflict